Frequently Asked Questions

Search our FAQ for answers to anything you might ask.

AI Detection

AI content detection is the process of identifying whether text was generated by artificial intelligence tools like ChatGPT, GPT-4, Claude, or other language models. Our advanced algorithms analyze writing patterns, linguistic markers, and stylistic characteristics to determine if content is AI-generated or human-written.
Our AI detection system maintains over 98% accuracy rate across various content types. We use advanced machine learning models trained on millions of samples to identify AI-generated content. However, accuracy may vary depending on the content length, quality, and the AI model used to generate it.
Our AI detector currently supports English, Spanish, French, German, Chinese, Japanese, and many other major languages. We're continuously expanding language support to serve a global audience.
Detection is nearly instantaneous. Most scans complete within 1-3 seconds, even for longer documents. Our advanced infrastructure ensures fast processing without compromising accuracy.
Yes, our system can detect content generated by ChatGPT (GPT-3.5, GPT-4), Claude, Bard, Jasper, Copy.ai, and most other popular AI writing tools. We continuously update our detection algorithms to identify new AI models as they emerge.
While we strive for maximum accuracy, false positives can occasionally occur, especially with highly structured or formulaic human writing. We provide detailed confidence scores and highlighted sections to help you make informed decisions.

AI Humanization & Rewriting

AI content humanization is the process of transforming AI-generated text to make it sound more natural, authentic, and human-like. Our tool rewrites content while preserving meaning, adding natural variations, personal touches, and stylistic elements that characterize human writing.
Our rewriting engine analyzes your content and restructures sentences, varies vocabulary, adjusts tone, and adds natural imperfections that make text appear human-written. It maintains the core message while making the content undetectable by AI detection tools.
No. Our advanced algorithms are designed to preserve the original meaning, key facts, and intent of your content. We only modify the writing style, sentence structure, and word choice to make it sound more natural and human-like.
Absolutely. Our humanization process actually improves content quality by making it more engaging, natural, and readable. The rewritten content maintains grammatical correctness while adding human touches that enhance overall quality.
Rewriting typically takes 5-15 seconds depending on content length. Shorter texts (under 500 words) process in about 5 seconds, while longer documents may take up to 30 seconds.
Yes. Our rewriting process creates unique content that is completely original. The rewritten text will pass plagiarism checks while maintaining the core ideas and information from the original.

Usage & Features

Essential plan: 150,000 words/month, Professional plan: 500,000 words/month, Premium plan: 300,000 words/month. Unused words don't roll over to the next month.
Yes! Professional and Premium plans support batch file upload. You can upload PDF, DOCX, TXT, and other common document formats. The Essential plan supports text paste only.
Professional plan allows scanning up to 250 files simultaneously. Premium plan supports up to 50 files at once. Essential plan processes one document at a time.
Yes, API access is available for Professional and Premium plans. Our RESTful API allows seamless integration with your applications, CMS, or workflow. We provide comprehensive documentation and code examples in multiple languages.
We take data privacy seriously. Your content is encrypted during transmission and processing. We don't store your content permanently, and it's automatically deleted after processing. We never share your data with third parties.
Yes. All plans include scan history with downloadable reports. You can export results as PDF or CSV files. Professional and Premium plans retain history for 12 months; Essential plan retains for 3 months.

Billing & Payments

We accept all major credit cards (Visa, MasterCard, American Express) via Stripe, PayPal, and Alipay. All transactions are secure and encrypted.
Yes, you can cancel your subscription at any time. There are no cancellation fees. Your access will continue until the end of your current billing period.
We offer a 7-day money-back guarantee for all plans. If you're not satisfied with our service within the first 7 days, contact us for a full refund, no questions asked.
Yes. You can upgrade or downgrade at any time. When upgrading, you'll be charged a prorated amount. When downgrading, the change takes effect at your next billing cycle.
Annual plans save you up to 45% compared to monthly billing. For example, the Professional plan costs $24.99/month annually vs $45.99/month when billed monthly.
Yes. You'll receive an email receipt immediately after each payment. You can also download invoices anytime from your account dashboard.

Support & Help

You can reach our support team via email at support@aigcchecker.com, through the live chat on our website (available 24/7 for Premium users, business hours for others), or by submitting a ticket through your dashboard.
Essential plan: Within 48 hours. Professional plan: Within 24 hours. Premium plan: Priority support with response within 4 hours. Live chat is available for real-time assistance.
If you experience any technical problems, please contact our support team immediately. We'll work to resolve the issue as quickly as possible and extend your subscription if downtime affects your service.
Yes! We offer comprehensive documentation, video tutorials, and webinars. Professional and Premium users also get access to personalized onboarding sessions and advanced training materials.
Absolutely! We actively listen to our users. Submit feature requests through your dashboard or email us. We regularly review suggestions and prioritize based on user demand.
Yes. Enterprise customers get dedicated account managers, custom SLAs, priority support, and tailored solutions. Contact our sales team at enterprise@aigcchecker.com for more information.

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